YRemote Privacy Policy
This Privacy Policy (the “Policy”) explains how YRemote (“us,” “our,” or “we”) collects, uses, and discloses personal information that we collect through our website www.yremote.com/ (the “Website”).
1: Information We Collect
We collect personal information when you interact with our virtual assistant services. This information may include:
1.1. Personal Identifiers: Name, email address, phone number, and other contact information you provide to us.
1.2. Usage Information: Data about how you use our virtual assistant services, including interactions, queries, commands, and preferences.
1.3. Device Information: Technical data such as IP address, device type, operating system, and browser information.
1.4. Usage Analytics: We may collect data related to the usage and performance of our virtual assistant services to improve their functionality and user experience.
2: Use of Information
We use the information collected for the following purposes:
2.1. Providing Services: To provide you with virtual assistant services, process your requests, and improve our services based on your feedback.
2.2. Personalization: To customize the virtual assistant experience according to your preferences and provide you with relevant recommendations and suggestions.
2.3. Communication: To communicate with you, respond to your inquiries, and send you important service-related notifications.
2.4. Analytics: To analyze user behavior, trends, and usage patterns to enhance the performance and usability of our virtual assistant services.
2.5. Legal Compliance: To comply with applicable laws, regulations, or legal processes, and protect our rights and interests.
3: Data Sharing and Disclosure
We may share your personal information with the following entities:
3.1. Service Providers: We may engage trusted third-party service providers who assist us in delivering our virtual assistant services and perform services on our behalf. These providers are obligated to handle your data securely and only use it for the purposes specified by us.
3.2. Legal Requirements: We may disclose your personal information if required to do so by law, or in response to a valid legal request or government inquiry.
3.3. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your personal information may be transferred to the acquiring entity.
4: Data Security
5: Data Retention
6: Your Rights
You have certain rights regarding your personal information, including:
6.1. Access: You can request access to the personal information we hold about you and receive a copy of that data.
6.2. Correction: You can request the correction of inaccurate or incomplete personal information we have about you.
6.3. Erasure: You can request the deletion of your personal information, subject to any legal obligations or legitimate interests that may require us to retain the data.
6.4. Withdrawal of Consent: If we rely on your consent as the legal basis for processing your personal information, you have the right to withdraw that consent at any time.
7: Changes to the Privacy Policy
8: Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal information, please contact us by email at info@yremote.com
